Customer Engagement Through An Online University

Key Insights Into the Different Means of Customer Education

Customer education has always been valued by leading organizations. With a multitude of options available today, many organizations are educating and training their customers using online solutions. CommLab India has compiled a whitepaper which can provide useful insights into the different means of customer education.

This research paper gives an overview of:

• General practices of customer training in organizations
• Concept of customer engagement through an online university
• Benefits of integrated customer training solutions with an online university
• Examples of companies who have dedicated online customer training programs